Services

Technical support and voice services built around real operational needs.

Azkatek provides hands-on help for individuals and businesses that need VoIP setup, VICIdial support, CRM dialer configuration, caller ID help, or ongoing remote technical assistance. Pricing is shared directly after we understand your requirement.

VoIP for UK and USA

Provisioning and support for voice services built for individuals and businesses that need dependable routing and day-to-day calling stability.

VICIdial Installation

End-to-end installation support to get a fresh VICIdial environment deployed correctly and ready for configuration.

VICIdial Configuration

Campaign setup, dialplan alignment, operational tuning, and practical adjustments based on how you actually work.

VICIdial Troubleshooting

Hands-on investigation and fixes for server, routing, audio, agent, and campaign issues when your setup is not behaving as expected.

CRM Integrated Dialer Setup

Configuration help for CRM-based dialers so your team can place and manage calls from the systems they already use.

Remote Desktop Support

Remote assistance for setup, fixes, configuration changes, and guided technical work without requiring on-site visits.

General Tech Support

Straightforward technical support for voice, dialer, integration, and operating issues that affect daily business use.

Full Dialer Support

Practical help across dialer setup, maintenance, user-facing issues, and ongoing operational reliability.

Frequently Asked Questions About Our Services

What services does Azkatek provide?

Azkatek provides VoIP setup, caller ID support, VICIdial installation, VICIdial troubleshooting, CRM dialer setup, remote desktop help, and general technical support.

Do you support UK and USA calling operations?

Yes. Azkatek supports voice and dialer requirements for UK and USA operations, including provisioning guidance, caller ID configuration, and day-to-day technical support.

Do I need to submit KYC before portal signup?

Yes. Customers complete KYC first, and after successful review they can continue to the Azkatek VoIP portal signup flow.